Terms of Service

 

 


Effective Date: July 8, 2025


Welcome to StreetSilence. By accessing or using streetsilencee.com (the “Site”), you agree to these Terms of Service (“Terms”). Please read them carefully before using the Site or placing an order.

 

 

 

1. General Information

 


StreetSilence (“we,” “us,” or “our”) operates streetsilencee.com, offering exclusive, handmade, pre-order apparel and accessories to customers worldwide.

 

 

 

2. Eligibility

 


To use this Site or make a purchase, you must be at least 16 years old. By using our services, you confirm that you meet this age requirement.

 

 

 

3. Products and Orders

 

 

  • All products are made-to-order with an estimated 4–6 week production and delivery timeframe.

  • Orders may be cancelled within 24 hours of placement.

  • We reserve the right to refuse or limit orders that appear fraudulent or violate these Terms.

 

 

 

 

4. Pricing and Payment

 

 

  • All prices are displayed in Euros (EUR) and include VAT where applicable.

  • We accept various secure payment methods including iDEAL, Apple Pay, PayPal, Klarna, and major credit cards.

  • Full payment is required at checkout to confirm your pre-order.

 

 

 

 

5. Shipping

 

 

  • We ship worldwide using trusted carriers such as DHL, UPS, or similar.

  • Shipping costs and taxes are calculated transparently at checkout.

  • You will receive tracking information by email once your order has shipped.

 

 

 

 

6. Returns and Refunds

 


Because all items are handmade and customized, our return policy differs from typical retail policies:

 

  • The standard right of return does not apply, per Article 6:230p of the Dutch Civil Code.

  • Orders may be cancelled within 24 hours of purchase.

  • If your item arrives damaged or incorrect, you must contact us within 48 hours of delivery, including clear photos.

  • All returns must be pre-approved and accompanied by a completed return form.

  • Return shipping is the responsibility of the customer, unless the return is due to our error.

  • Our first step will be to repair or replace the item. If that’s not possible, we’ll offer a refund or store credit.

 

 

 

 

7. Intellectual Property

 


All content on this Site—including logos, graphics, text, product images, and branding—is the property of StreetSilence and may not be used without express written permission.

 

 

 

8. Limitation of Liability

 


StreetSilence is not liable for indirect or incidental damages, including loss of income or profits, resulting from the use of our Site or products.

 

 

 

9. Governing Law

 


These Terms are governed by Dutch law. Any disputes will be resolved by the competent court in the Netherlands.

 

 

 

10. Contact Information

 


For questions or legal inquiries related to these Terms of Service, please contact:


Support Email: support@streetsilencee.com

Business Name: Huey Vermeer | Hu3y.Productions

Location: Zuid-Holland, Ridderkerk

Address: Mauritsweg 92, 2988AM

Chamber of Commerce (KVK): 83369856

VAT Number (BTW): NL003811169B13